I used to think that listening was simply easier than talking. But then I realized that listening isn’t truly listening just because someone stays silent while another speaks. Fascinating!
Active listening involves more than just hearing words. It’s about preparing yourself to listen, paying attention to both verbal and non-verbal cues, and offering feedback to show you’re engaged with the message. This form of listening fosters mutual understanding between the speaker and the listener.
It includes responding in ways that show you grasp what the other person is sharing about their experience. Active listening is a distinct communication skill, different from the passive, distracted listening we often fall into in regular conversations.
Listening requires conscious effort and three essential skills: attitude, attention, and adjustment.
Poor listening can lead to assumptions and misunderstandings, which in turn can cause errors, poor decisions, and costly mistakes. On a personal level, ineffective listening can hurt feelings, damage teamwork, and erode trust, further weakening communication.
To become a more effective listener, here are some key techniques:
- Pay Attention: Give the speaker your full attention and acknowledge their message.
- Show You’re Listening: Use body language and expressions to signal you’re engaged.
- Provide Feedback: Offer feedback that shows you understand the speaker’s message.
- Defer Judgment: Avoid making snap judgments while listening.
- Respond Appropriately: Respond in a thoughtful and constructive manner.
Have a blessed day as you consider what changes you can make in your listening approach!